A Long Time Customer
I’ve been a customer of Layton’s Boat Works for about six years; the company has been the exclusive dealership and servicing agent for the Yanmar 6YLA – STP that’s installed in my Mainship Pilot 34. There are several other boatyards that are closer to me but because of their outstanding customer service and tecnical expertise, I have used Layton’s for all my servicing needs. Doug Layton has always been very responsive to my requests and makes the time to travel from Edenton to my marina in order to do whatever is necessary on my boat. In addition, I recently had an emergency situation while underway and Doug was immediately able to resolve the issue with me on the phone, even before I was back in my marina! The office staff, particularly April Layton, puts customer service first on their priorities and I’ve always experienced rapid response to every phone call I’ve made to the folks there. Based on my history with Layton’s, I would recommend them very highly. They are a great company to deal with.